Retail & Customer Experience

AI-Powered Computer Vision Solutions for Smarter Retail

Retail success today isn’t about intuition — it’s about real-time visibility into customer behavior.

Kivo Eye delivers enterprise-grade computer vision solutions that help retailers measure footfall, reduce queues, optimize layouts, and enhance in-store customer experience using privacy-first AI vision systems.

Our computer vision software for retailers transforms raw camera feeds into actionable intelligence — without facial recognition or personal identification.

Why Retailers Choose Kivo Eye

Real-time customer footfall & zone analytics

Automated queue length monitoring

Data-backed store layout & display optimization

Faster checkouts → higher conversion rates

Edge-based AI for low latency & high accuracy

We work with retailers who want measurable ROI, not dashboards that look good but don’t drive decisions.

Retail Computer Vision Use Cases

Retail CCTV Camera Footfall

1. Customer Footfall Analysis

Computer vision for retailers starts at the door.
What it does
  • Counts customers entering & exiting stores
  • Identifies peak hours and traffic patterns
Business Impact
  • Optimize staffing & store hours
  • Measure true walk-in to purchase conversion
  • Improve marketing ROI using real footfall data
Queue Length Monitoring Alert

2. Queue Length & Checkout Optimization

Long queues silently kill revenue.
What it does
  • Monitors checkout queues in real time
  • Triggers alerts when wait times exceed thresholds
Business Impact
  • Reduce cart abandonment
  • Improve customer satisfaction scores
  • Balance cashier staffing dynamically

This is one of the highest-ROI AI vision systems in retail.

Store Aisle Heatmap Analysis

3. Aisle & Display Popularity Analytics

Stop guessing which displays work.
What it does
  • Counts customers inside specific aisles or displays
  • Measures dwell time & engagement
Business Impact
  • Identify high-performing & "dead" zones
  • Prove ROI for brand placements & end-caps
  • Optimize store layout using real customer behavior

Retail floor space is expensive — our computer vision services ensure it performs.

Customer Experience Heatmap

4. Heatmaps for Customer Experience Optimization

Visualize attention, not assumptions.
What it does
  • Generates density & dwell-time heatmaps
  • Highlights hot & cold zones across the store
Business Impact
  • Improve product placement
  • Increase engagement with high-margin SKUs
  • Redesign layouts based on actual movement patterns

This is where computer vision software turns into strategy.

Privacy-First Retail AI Vision

Unlike traditional analytics tools, Kivo Eye’s computer vision consulting prioritizes compliance and trust. We act as a layer of intelligence that respects individual privacy.

You get behavioral insights, not personal data.

No facial recognition

No personal identity tracking

Edge-based processing

GDPR-aligned architecture

Why Kivo Eye?

We are not a dashboard vendor. We are one of the few computer vision AI companies focused on operational outcomes, not vanity metrics.

Custom-trained models for retail environments

Edge + cloud hybrid architecture

Works with existing camera infrastructure

Designed for scale — from single stores to chains

Retail Outcomes You Can Expect

Higher store conversion rates

Lower queue-related drop-offs

Data-backed merchandising decisions

Improved customer satisfaction

Faster ROI compared to traditional analytics tools

Talk to Retail Computer Vision Experts

If you’re exploring computer vision consulting, evaluating AI vision systems, or looking for proven computer vision solutions for customer experience, Kivo Eye is built for you.

Let’s design a retail intelligence system that actually moves revenue.
Request a Demo Talk to a Retail AI Vision Expert