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Customer relationship management
Nurturing Connections, Powering Relationships: Your Ultimate CRM Solution
Customer Relationship Management (CRM) is a strategic approach that helps businesses build and strengthen relationships with their customers, leveraging data and technology to enhance engagement, loyalty, and overall satisfaction.
Seamlessly manage customer relationships and drive business growth
That Trust Us
Brands That Trust Us
What we Offer?
At Kivo, we're committed to delivering a comprehensive CRM application that empowers your business to build stronger customer relationships, streamline sales and support processes, and drive growth. Here's what we offer:
360-Degree Customer View
Gain a comprehensive overview of each customer's interactions, preferences, and history, enabling personalized engagement.
Contact Management
Effortlessly organize and manage customer contacts, ensuring you never miss an opportunity to connect.
Lead Tracking and Conversion
Track leads from initial contact to conversion, optimizing your sales process and boosting revenue.
Sales Pipeline Management
Visualize and manage your sales pipeline with ease, enhancing sales team efficiency and forecasting accuracy.
Automated Follow-Ups
Automate follow-up tasks, emails, and reminders, nurturing relationships and driving timely actions.
Customer Segmentation
Segment your customer base for targeted marketing campaigns, ensuring relevance and higher engagement.
Sales Pipeline Management
CRM software often includes tools to manage the entire sales pipeline, from lead generation to closing deals. Users can track the progress of leads, forecast sales, set milestones, and identify bottlenecks, enhancing sales team efficiency and revenue generation.
360-Degree Customer View
This feature provides a comprehensive and unified view of each customer's interactions, history, preferences, and touchpoints with the company. It allows users to gather insights into customer behavior, enabling personalized engagement and improved customer experiences.
Contact and Lead Management
Effective CRM systems enable users to organize, store, and manage customer and lead data. This feature helps businesses maintain accurate and up-to-date contact information, facilitating targeted communication and personalized interactions.
Automation and Workflow Customization
Automation features allow users to streamline repetitive tasks, such as follow-up emails, appointment scheduling, and task assignments. Customizable workflows enable businesses to tailor processes to their unique needs, improving efficiency and consistency.
Benefits
Improved Customer Relationships
CRM enhances interactions, personalizes engagement, and fosters lasting connections with customers.
Streamlined Sales Processes
CRM optimizes lead tracking, pipeline management, and sales efforts, resulting in increased conversions and revenue.
Data-Driven Insights
CRM provides actionable data insights, empowering informed decision-making and smarter business strategies.
Enhanced Team Collaboration
CRM fosters teamwork by sharing customer insights, aligning workflows, and improving communication.
Business Growth
By nurturing relationships, refining strategies, and leveraging data, CRM drives business growth and competitive advantage.
Why Choose kivo CRM ?
Kivo ATS maintains a database of candidates, storing their resumes, applications, and other relevant information for future reference and talent pool management.
Personalized Engagement
Tailor interactions based on customer preferences and behavior, fostering loyalty and trust.
Streamlined Sales Processes
Optimize your sales efforts with organized lead tracking, pipeline management, and automated follow-ups.
Data-Driven Growth
Leverage data insights to refine strategies, identify opportunities, and stay ahead of market trends.
Enhanced Collaboration
Foster teamwork by providing your teams with shared customer insights and coordinated workflows.
Our Customer Success Stories
Read how customers around the globe use our service to build amazing products
As with any IT company we as IT admin have to manage and maintain a detailed log of companies hardware. This usually involves maintaining huge amounts of paperwork with it making the process fairly tedious and complex.
Kivo has it simple for me to manage my overall organization from one place. It's feature-rich dashboards and tools have helped in making work more efficient and transparent on all levels. The slick and simple UI made it easy for the organization to adapt to it quickly as well.
The most challenging aspect we faced in remote working was to track down leads generated and managing them. The CRM of Kivo is made it easy for us to keep a track of leads coming in various sources and their respective status in properly labeled pipelines. This helped our sales to be on the same page while working remotely and also aid in building relationships with our clients.
When working in any organization, streamlining your work is the key to meet your goals/deadlines. While multitasking we often tend to get overloaded with information thereby affecting our efficiency. This is where having a tracker comes in handy and what Kivo exactly offers. The employee dashboard allows me to stay updated with assigned targets and work logs allow me to streamline my activities. So at the end of it I can gauge myself accordingly and act on it to overall improve my efficiency.
Human resources: Managing the workforce remotely is a daunting task. But with the help of Kivo Work Logs and neatly organized work history coupled with other features made managing and tracking the performance of individuals much easier. The best part is the transparent system that Kivo offers makes our evaluation process much efficient and effective.
With Kivo 's project management module we were able to identify areas of improvement and make the overall project management work a breeze. With this, it made it easy to track the progress of each on-going project and their status. With a clear and brief overview of the dashboard available, it made our resource distribution much efficient.
Q. 1 What facets of the company Kivocovers ?.
Q. 2 Who is meant for using Kivo ?
Q. 3 Is Kivo offered in different modules ?
Q. 4 What are the tools offered for project management in Kivo?
Q. 5 Can i change the owners of an assigned task in Kivo?
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